Information
METU Meinig AG
Seitinger Str. 14
D-78604 Rietheim-Weilheim
Germany
Phone: +49 (0) 7461 / 92870
E-mail: info(at)metu.de
URL: www.metu.de
Office Hours
Monday to Thursday from 07:00 to 12:00 and from 13:00 to 16:00 hrs.
On Friday from 07:00 to 12:00 and from 13:00 to 14:00 hrs.
Concerning Special Products
Delivery times of "special" products and/or versions (they are marked in the price list with an empty point "○") upon request.
Special product versions are manufactured on demand to meet a customer's specific requirements.
Please note that orders of "special" products cannot be amended or cancelled after having been placed. Furthermore, special products cannot be returned. This is why we recommend that only one piece is ordered at first in order to test it. A suitability cannot be guaranteed.
The prices and specifications of special products are subject to change without prior notification.
Shipping Dates and Transport
Delivery times or shipping/dispatching dates refer to the dispatching day ex works. They are provided as accurately as possible and to the best of our ability, but cannot be guaranteed.
Regardless of who ordered and organized the shipping and bears the costs, the risk shall pass to the customer upon dispatch of the goods or their delivery to the carrier. Conventional penalties are therefore excluded.
Freight and Packing Costs : please refer to the "Prices".
Product Descriptions, Packaging and Labeling
Product names and descriptions do not necessarily represent the real dimensions and/or characteristics of the products. Weights are approximations only.
The packaging, labeling and shipping of our products depend on their sizes and weights.
It is basically not possible to comply with customer-specific shipping and packaging requirements.
If the packaging does not meet the customer's specific requirements, it is no reason for an acceptance refusal.
For deliveries within Germany:
Our company adopted the "deviating" option of the packaging law and ask you for that reason to hand over the packaging to a disposal company. That way we jointly avoid additional transports, costs and emissions.
Returns
In general, we shall not take back any item which has been sold, correctly delivered and in good condition.
In individual cases articles could be returned after having discussed the goodwill terms and only if they are in perfect condition. In such cases 20% of the gross value of the goods is deducted.
If we have agreed to take back the goods by way of goodwill, administration and handing costs corresponding to 20% of the gross value of the goods will be charged to the customer.
The return delivery must be made to us at the expense and risk of the customer.
The goods must be properly packed. Rework which is required as a result of defective packaging will be charged at cost.
Quality Management
We are using since many years our own quality management system and have, for that reason, no official quality control certificates or an ISO certification. We herewith confirm that the METU products are manufactured according to the good engineering practices and specifications presently applicable to the Heating, Ventilation and Air Conditioning (HVAC) industry in Europe.
Work Safety and accidents prevention
To avoid injuries, we recommend that you wear protective gloves when handling our products.
Disclaimer
Technical information and catalog information are based on our experience and have been determined under technically ideal conditions, or from information provided by our suppliers.
The provided information are guidelines only and do not exempt the users from conducting their own tests and trials. A legally binding guarantee that the product features and characteristics are suitable for specific applications cannot be derived from the information we provide. It is therefore necessary, before using our products, to determine their suitability for the intended use.
We reserve the right to bring technical and/or price changes without prior notice.
Guarantees for completeness and correctness cannot be granted.
With the publication of this document anterior METU-SYSTEM catalogs and price-lists expire and automatically become void.
Terms of Business
We supply solely according to our General Terms and Conditions of Supply and Payment.
We purchase according to our General Terms of Purchase
Other terms of business are not recognized.
By placing an order you therefore tacitly accept our business terms and conditions.
Updates
This website (www.metu.de) contains the latest information and prices. Older versions are therefore obsolete and automatically lose their validity.
Copyrights
Copyright © 2021 / 2022 METU Meinig AG.
All rights reserved.
METU and the METU-Logos (METU, METU-FORM) are registered ® trade-marks of METU Meinig AG.
Copying and using any text, descriptions, photos, illustrations of this web site and the attached catalogs and documents is strictly prohibited.
